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A customer was successful in purchasing a property from auction for investment purposes, but had a deadline to complete of 28 days. Although the customer's bank agreed the finance in principle they would have struggled to complete the loan within the timescale needed. The customer did not wish to lose his deposit so he contacted Cheval who were able to complete the loan within 5 working days. The customer was then able to re-mortgage with his bank to redeem Cheval's loan.
A customer had an outstanding VAT bill and was given a final demand to pay the bill within one week. The customer was in the process of re-mortgaging a portfolio of buy-to-let properties but was not be able to release the equity in time to pay the outstanding bill. The customer did not want to risk waiting for the re-mortgages to complete so he contacted Cheval who were able to complete the loan within 48 hours. The customer's re-mortgages completed shortly after; which redeemed the loan with Cheval.